Quality Engineering

Quality Engineering is the name I give to a comprehensive set of analyses and activities aimed at increasing your product’s quality (and at the same time, the quality of your engineer’s lives – doing good work, finishing on time: such things make all of us proud and happy).

What does quality engineering look like?

It looks like what you need it to look like.

No project is like the other, and each team fights their own battles. This service isn’t about specific practices: it’s about the goal: creating a great product, without sacrificing ourselves or our colleagues in the process.

  • Do you need help starting a project (or giving it a fresh start)?
  • Is your project in need of more clarity in thought or action?
  • Do you understand your product’s requirements well enough, but struggle with the actual implementation of your product to the degree of quality you expect from yourself and your team?
  • Are you unsure how well you can trust your product? Uncertain about how to test it, and how to interpret and react to the results?

Whatever the issue is, my quality engineering service strives to close the gaps and make you confident in moving forward. Together, we’ll find the road to deliver a great product to happy customers.

What will our work look like, concretely?

First: getting our bearings

The first step is always a thorough assessment. It aims to clarify your situation, and to find out if we’ve even understood the problem correctly.

We’ll look for answers to questions like:

  • where in your product’s creation or existence life cycle are you?
  • how is your project doing?
  • how are the people in your project doing?
  • what does it even mean for your product to be of high quality?

Then: iterative improvement

Maybe it’s trite to say that quality is a journey, not a destination. Nonetheless it’s true. And we also can’t achieve our new quality goals in one big bang.

Together with your team and other stakeholders, we’ll enter into an iterative improvement process, known as the DMAIC method:

Define

  • accurately describe the problem and its symptoms
  • find metrics we can use to determine where we stand, and if corrective actions work
  • define hypotheses

Measure

  • collect and validate data

Analyse

  • analyse what we’ve found
  • test our hypotheses
  • find improvements

Improve

  • find and implement concrete ways to improve problems we’ve found

Control (No, I don’t like the word control either)

  • anchor this improvement within your team or organisation: make sure we’re not just creating a straw fire, but lasting change for the better
  • share what we’ve found with others who might benefit

Get started right now

As with all of my services, before we embark on a project we’ll conduct a Roadmapping session to get a clear understanding of your needs and goals and find out if we are a good fit.

If you’re interested, why not fill out the survey form immediately, and we’ll get a conversation going – no strings attached.

Let's Get In Touch!


Do you have a question? A project proposal? Something special in mind? Contact me, and let’s talk about how I can make your team, your products, and your life better